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Review Generation & Reputation Management for Your Restaurant

Turn great guest experiences into better ratings, higher visibility, and more reservations with restaurant review management that monitors, responds, and grows authentic reviews across Google, Yelp, and Facebook. 

Comprehensive Review Management Services for Your Restaurant

What Our Review & Reputation Service Does

Explore comprehensive reputation management services tailored for restaurants. As an experienced reputation management company, we streamline Google review management, Yelp reputation management, and Facebook responses to elevate credibility and search visibility.

Every Platform That Matters

Every Platform That Matters

Our review management service covers Facebook, Google, and Yelp which matter the most for the success of your restaurant. From monitoring to complaint resolution, we manage it all for you on all three platforms.

Proactive Review Monitoring

Proactive Review Monitoring

We stay on top of what customers are saying on review platforms through an advanced review monitoring system that helps you stay on top of your game at all times.

Review Responses

Review Responses

We craft timely and personalized responses to customer reviews, demonstrating your commitment to customer satisfaction and resolving customer issues effectively.

Google Review Boost Campaign

Google Review Boost Campaign

We help you generate more reviews from happy customers through our proven review promotion campaigns. This will enhance your online ratings and attract new customers.

Complaint Resolution

Complaint Resolution

We actively work to resolve customer queries beyond just acknowledging negative feedback. We are committed to diligently addressing concerns and offering tangible solutions to enhance customer satisfaction.

Earn more trust and local visibility with proactive review management.

Our Customers Love Us

See wat our customers say about us!

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I just want to take the time to acknowledge Best POS for their hard work, dedication, and their help promoting my business as well as help with flyers, different things, Google representation, and social media representation, want to take the time to acknowledge them for the outstanding job they have done and thank you.

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Johnny J.

General Manager, The Juicy Crab Sugar Land
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We’d like to thank Best POS Marketing for the excellent work they did for promoting our grand opening and making our restaurant launch successful. I’m creating this little video as a show of thanks for the work done by the Best POS Team.

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Ivan Fedd

General Manager, The Juicy Crab Dothan
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My name is Roger Xie, and I am the manager and partner of The Juicy Crab, located at 4753 Montgomery Hwy, Dothan, AL. Since partnering with Best POS, they have helped us create effective Facebook advertisements and drive market promotion, successfully attracting more customers. Their team is not only professional and creative but also incredibly responsive, always addressing our questions and providing support promptly. I highly recommend Best POS to any restaurant operators looking to grow their business through digital marketing. They are a reliable and trustworthy partner!

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Roger Xie

Owner, The Juicy Crab Dothan
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Since partnering with Best POS, they have helped us create effective advertisements and drive market promotion through social media successfully attracting more customers. Their team is not only professional and creative but also incredibly responsive catering to our day to day needs always addressing our questions and providing support promptly. Always meeting expectations. I highly recommend Best POS to any restaurant operators looking to grow their business through digital marketing. They are a reliable and trustworthy partner! Just tell them what you need and they make it happen.

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Jay Cunningham

General Manager, The Juicy Crab Smyrna
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My name is Yash Maradia, and I am the Head Management of RDU Galleria, located at 1550 Aviation Pkwy, Morrisville, NC 27560. BEST POS really delivers on marketing. Their services allowed us to bring in many new customers to our business.

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Yash Maradia

Owner, RDU Galleria

Pricing

Standard

$150/month

  • Google Reviews

  • Facebook Reviews

  • Yelp Reviews

  • Review Monitoring & Responses

  • Online Presence on 45+ Sites

  • +6 More Features

Recommended
Pro

$260/month

  • Everything In Standard Plan

  • Review QR Code 

  • Review Boost Campaign

  • Complaint Resolution

Why Choose Best POS as your Restaurant Reputation Management Partner

As a restaurant‑focused reputation management company, we blend experience with speed so you can focus on operations while results compound.
Restaurant Reputation Management Expertise

Restaurant Reputation Management Expertise

We’ve supported 100+ restaurants across categories and regions, applying practical judgment to prioritize platforms, accelerate rating recovery, and protect brand trust during peak periods. Our team is equipped to tackle these challenges and help you build a positive online presence. In fact, 84% of people trust online reviews for dining decisions, highlighting the importance of effective review management services. 

Rating Enhancement Strategies

With our review enhancement tips and strategies, we help you consistently improve your online ratings across platforms like Google and Facebook, increasing your visibility and credibility in the eyes of potential customers. Given that 76% of consumers depend on online reviews when exploring local businesses, our proactive approach is paramount in securing a competitive advantage.

Rating Enhancement Strategies
Comprehensive Complaint Resolution

Comprehensive Complaint Resolution

Recognizing the crucial need for high ratings, our team swiftly and effectively resolves customer complaints. Given that 33% of customers avoid restaurants rated below four stars, our proactive strategy minimizes reputation damage and transforms unhappy guests into satisfied advocates, ensuring your restaurant remains a top choice.

Keep your reputation working for you.

5 Million

Emails Sent

$726 K

Ads Spend

2,500

Campaigns Launched

14,000

Marketing Material Designed

115 K

5-Star Reviews Generated

150 K

Followers gained

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Sushi Kingdom Madison - Reputation Management

Best POS played a key role in launching Sushi Kingdom in Madison, TN, by enhancing its local presence through effective SEO, reputation management, and social media campaigns. Faced with the challenge of building brand awareness as newcomers, Sushi Kingdom partnered with Best POS to drive customer engagement and visibility.

The strategy included a grand opening giveaway and social media contests, leading to a 4.8-star Google rating and top ranking in local search results. This collaboration successfully boosted the restaurant's reputation and established it as a top sushi destination in the community.

Restaurant Review & Reputation FAQs

What is online restaurant reputation management?

A. It’s monitoring, responding, and improving reviews across key platforms to protect trust and visibility.
  • Track Google, Facebook, and Yelp continuously
  • Respond to every review with empathy and specifics
  • Encourage fresh reviews from satisfied guests 
  • Use insights from feedback to improve guest experience

How does a restaurant reputation management service work?

A. We use proven strategies to help your restaurant build and maintain a strong online reputation.
  • Encourage more positive reviews from real guests
  • Respond to feedback promptly and professionally
  • Monitor key platforms to protect your restaurant’s image
  • Keep your restaurant visible and trusted in local searches

Do Google reviews boost SEO for restaurants?

A. Yes — high-quality, consistent reviews improve your local ranking and visibility.
  • Frequent reviews increase trust and search relevance
  • Thoughtful owner responses boost credibility
  • Complete and accurate business info helps Google connect your restaurant to “near me” searches

How long does reputation management take to show results?

A. Most restaurants start seeing noticeable improvement in 4–6 weeks, with compounding gains over time.
  • Early traction builds from consistently asking for reviews and replying quickly

  • Ongoing engagement increases trust and boosts local ranking signals

  • Long-term results depend on review volume, rating quality, and local competition

What is a review generation service?

A. It’s a structured system for collecting and managing customer feedback.
  • Requests reviews via QR, link, or message customers after their visits
  • Routes issues for private resolution before they go public
  • Maintains a steady stream of authentic, positive reviews

What are the benefits of review management for restaurants?

A. It helps your restaurant gain trust, visibility, and more customers.
  • Boosts local search performance and SEO ranking
  • Builds credibility through consistent, authentic reviews
  • Higher review scores appeal to first time guests
  • Reveals insights that improve food, service, and operations

What is the best restaurant reputation management strategy?

A. Consistency and care drive lasting results.
  • Ask every guest for feedback
  • Respond quickly to every review
  • Prioritize Google, Facebook, and Yelp
  • Track trends and improve from customer insights

What’s the difference between your Standard and Pro package for Reviews Management?

A. Both plans include:
  • Review monitoring and professional responses
  • Google, Yelp, and Facebook profile management
  • Listings on 45+ sites and navigation apps
  • Claiming and optimizing your Google Business Profile and Yelp Page
  • Ongoing listings support

The Pro Plan ($260/month) adds:

  • Review Boost Campaigns (to earn more positive reviews)
  • QR Code Review Promos
  • Negative Review Resolution

The Standard Plan ($150/month) includes everything above except those three Pro-exclusive features. Pro plan is for $260/month

Still have questions about improving your restaurant’s reviews?

A. Our team can analyze your profiles and show how to boost your ratings fast — contact us today to get started.
Take charge of your restaurant's online reputation. 

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