Boost your restaurant’s ratings and visibility with our tailored review management solutions. From proactive review monitoring to expert complaint resolution, we cover all essential platforms to make sure your online reputation shines.
Standard
Pro
Our Reviews Management service includes monitoring and responding to customer reviews, encouraging positive feedback, and addressing negative comments professionally. We help safeguard your restaurant’s online reputation and improve your review scores.
We monitor key platforms like Google, Yelp, and Facebook. These platforms are crucial for your restaurant’s success, and we ensure your reputation is managed effectively across all of them.
We respond promptly and professionally to negative reviews, aiming to resolve any issues and show excellent customer service. By addressing feedback constructively, we help protect your restaurant’s reputation and turn negative experiences into positive outcomes.
While we cannot remove reviews, we focus on addressing customer concerns professionally, which can mitigate the impact of negative feedback.
Reputation management is vital for local SEO because search engines prioritize businesses with positive reviews and active engagement. Addressing reviews professionally helps improve your ranking in search results and demonstrates your commitment to customer satisfaction.
Yes, we provide regular performance reports that include metrics like review growth, customer sentiment, and responses.
The Standard plan includes review monitoring and responses on Google, Facebook, and Yelp, while the Pro plan includes everything in Standard but also includes a review boost campaign, complaint resolution, and a QR code to encourage reviews.
While results vary, most restaurants see noticeable improvements in their ratings within the first 1 to 3 months of consistent review management. Older restaurants can take longer depending on the number of reviews their platform has.
Yes, we can help flag and report fake or inappropriate reviews to the relevant platforms for removal.
This is what our customers say about us.
I just want to take the time to acknowledge Best POS for their hard work, dedication, and their help promoting my business as well as help with flyers, different things, Google representation, and social media representation, want to take the time to acknowledge them for the outstanding job they have done and thank you.
Johnny J.
General Manager, The Juicy Crab Sugar LandWe’d like to thank Best POS Marketing for the excellent work they did for promoting our grand opening and making our restaurant launch successful. I’m creating this little video as a show of thanks for the work done by the Best POS Team.
Ivan Fedd
General Manager, The Juicy Crab DothanMy name is Roger Xie, and I am the manager and partner of The Juicy Crab, located at 4753 Montgomery Hwy, Dothan, AL. Since partnering with Best POS, they have helped us create effective Facebook advertisements and drive market promotion, successfully attracting more customers. Their team is not only professional and creative but also incredibly responsive, always addressing our questions and providing support promptly. I highly recommend Best POS to any restaurant operators looking to grow their business through digital marketing. They are a reliable and trustworthy partner!
Roger Xie
Owner, The Juicy Crab DothanSince partnering with Best POS, they have helped us create effective advertisements and drive market promotion through social media successfully attracting more customers. Their team is not only professional and creative but also incredibly responsive catering to our day to day needs always addressing our questions and providing support promptly. Always meeting expectations. I highly recommend Best POS to any restaurant operators looking to grow their business through digital marketing. They are a reliable and trustworthy partner! Just tell them what you need and they make it happen.
Jay Cunningham
General Manager, The Juicy Crab SmyrnaMy name is Yash Maradia, and I am the Head Management of RDU Galleria, located at 1550 Aviation Pkwy, Morrisville, NC 27560. BEST POS really delivers on marketing. Their services allowed us to bring in many new customers to our business.
Yash Maradia
Owner, RDU GalleriaEmails Sent
Ads Spend
Campaigns Launched
Marketing Material Designed
5-Star Reviews Generated
Followers Gained
HQ BBQ & HotPot Norfolk partnered with Best POS to address challenges like a low review score and limited online visibility. Through targeted social media ads and a successful reputation management program, the restaurant improved its online presence and encouraged positive customer reviews.
As a result, HQ BBQ & HotPot Norfolk now boasts a 4.7-star Google rating and has become a popular dining destination in Norfolk, Virginia, with strong community engagement and a trusted reputation.